Privacy Policy

1. Introduction

Tubeai Ltd ("TubeAI", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered YouTube creator tools platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address for account creation and communication
• Payment Information: Processed securely through third-party payment providers
• Content Inputs: Text, images, or URLs you provide to generate content

2.2 YouTube Data (Optional)

When you connect your YouTube channel, we may access:

• Channel metadata (name, description, subscriber count)
• Video analytics data (views, retention rates, demographics)
• Comment data for engagement analysis
• Thumbnail and video metadata for style analysis

2.3 Automatically Collected Information

• Usage data and feature interactions
• Technical information (IP address, browser type, device information)
• Performance and error logs

3. How We Use Your Information

• Service Provision: To provide and improve our AI-powered creator tools
• Personalization: To tailor content suggestions and optimize results for your channel
• Communication: To send service updates, feature announcements, and support responses
• Analytics: To understand usage patterns and improve our platform (anonymized data only)
• Legal Compliance: To comply with applicable laws and protect our rights

4. Information Sharing

We do not sell, rent, or share your personal information except:

• Service Providers: Trusted partners who help operate our platform (hosting, payments, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions (with notice)

5. Data Security

• Industry-standard encryption for data in transit and at rest
• Secure hosting infrastructure with regular security audits
• Limited access to personal data on a need-to-know basis
• Regular security training for our team

6. Your Rights (GDPR & UK GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing

7. Data Retention

• Account Data: Retained while your account is active
• YouTube Data: Immediately deleted when you disconnect your YouTube account
• Usage Logs: Retained for up to 12 months for service improvement
• Legal Requirements: Some data may be retained longer for legal compliance

8. International Transfers

Your data is processed in the UK and EU. If data is transferred outside these regions, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

Our Service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children under these ages.

10. Cookies and Tracking

• Essential Cookies: Required for service functionality
• Analytics Cookies: Help us understand usage patterns (anonymized)
• Preference Cookies: Remember your settings and preferences

11. Third-Party Services

Our platform integrates with:

• Google APIs: For YouTube integration (subject to Google's Privacy Policy)
• Payment Processors: For secure payment processing
• Analytics Services: For platform improvement (anonymized data only)

12. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or platform notifications.

13. Contact Us

For privacy-related questions or to exercise your rights: